Last updated: 17 June 2025
We are InstantFlows B.V. We respect your privacy and private life, but sometimes we need your Personal Data. We consider Personal Data to be any information relating to an identified or identifiable person, in conformity with the General Data Protection Regulation (the GDPR).
This policy explains which Personal Data we use and why (the Privacy Policy). Furthermore, you will read how we process, store and protect your Personal Data. Finally, we outline what rights you have when we process your Personal Data.
This Privacy Policy applies to our Website https://www.instantflows.com (the Website) and the services or products we provide (the Services). We process your Personal Data in accordance with the GDPR and all other relevant legislation and regulations in the field of protection of Personal Data, like Dutch Telecommunications Act (Telecommunicatiewet) regarding the use of cookies (the Relevant Legislation).
If you are younger than 16 years old, you need permission from your parents or legal guardian to use our Website and Services.
In order to provide you with our Website and Services, we process your Personal Data.
Personal data we receive from you:
We receive Personal Data directly from you when you log in via our website.
We collect and store information about how you found our website, including referral sources, campaigns, and other marketing parameters (UTM parameters). This information helps us understand which marketing efforts are most effective. This data is stored locally on your device and sent to us when you interact with our services. You can manage your preferences for this type of data collection through our cookie consent tool.
We collect and temporarily store IP addresses and related technical information for error monitoring, debugging, and security purposes. This information helps us identify and fix technical issues, prevent unauthorized access, and ensure the stability of our services. We retain this information only for as long as necessary to fulfill these purposes, after which it is automatically deleted or anonymized.
We are the controller of your Personal Data within the meaning of the Relevant Legislation. At the end of this Policy, you can find our contact details.
We need some of your Personal Data in order for you to use our Website and Services.
We are allowed to process your Personal Data, because we comply with the Relevant Legislation. We lawfully process your Personal Data because we:
In the table below you will read (1) which Personal Data we process (2) for which purpose(s) and (3) on which legal basis.
We shall only use your Personal Data for the following purposes or for compatible purposes. By doing so, we will not use your Personal Data in an unexpected manner.
| (Personal) Data | Purpose(s) | Legal Basis |
|---|---|---|
|
Contact Data: - First and/or last name - Email address |
We use these Data: - To correspond with you - For the delivery or performance of our Services to you |
We process these Data on the basis of: - Consent - Legitimate interest |
To invoke the legitimate interest basis, we balance our interests against your interests, fundamental rights and freedoms. In this way, we assess whether our interest, in processing the Personal Data, outweighs your privacy interest.
Based on careful consideration of the interests and risks involved, we have concluded that your privacy interest does not outweigh our interest. Therefore, we believe we can invoke our legitimate interest in processing these Personal Data.
However, this assessment is subjective. Do you disagree with the processing of your Personal Data based on our legitimate interest? If so, you can always object to this. We will then reassess, and possibly discontinue the processing of your Personal Data.
In some cases, the processing of your Personal Data is necessary. This is relevant, for example, when we have to process your Personal Data in order to oblige to a contract with you or to provide a service to you. Without your Personal Data, we cannot provide our Service to you.
We make every effort to protect your Personal Data from loss, destruction, use, alteration or dissemination of your Personal Data by unauthorized persons. We ensure that those who have nothing to do with your Personal Data cannot access it. We do this through the following measures:
We constantly check our security measures for effectiveness, and if necessary adjust our process. That way, your Personal Data is always protected and accessible in the event of a failure.
We shall not store your Personal Data longer than the period in which we need them for the aforementioned purposes. We delete the Personal Data after we no longer need them for the purpose we process them for. The following is a list of the categories of Personal Data and the (functionally defined) retention periods:
| Category of Personal Data | Retention period |
|---|---|
| Contact Data | We retain your contact information for as long as necessary to provide our Services. |
| Payment Data | We retain your payment data for as long as necessary to meet our financial and tax requirements and obligations. |
| Partner and/or supplier Data | We retain partner or supplier data for as long as it is needed to provide our Services. |
| Data for marketing and promotional reasons | We retain data for marketing and promotional purposes for as long as you wish to use these Services. |
| Content data related to our Services | We retain content data for as long as necessary to provide you with our Services in an integral and continuous manner. |
Sometimes we share your Personal Data with other parties, who are not processors. With these parties, we agree that they shall use your Personal Data carefully. They shall only process your Personal Data for purposes compatible or in line with the purpose for which we received the Personal Data from you. For example, we share your Personal Data with: Stripe and AWS.
If you have any questions on the processing of your Personal Data of Stripe and AWS, it is better to contact Stripe and AWS directly or consult their privacy policy.
If we have a legal obligation to share your Personal Data, we will do so. This is the case, for example, if a public authority legally requires us to share your Personal Data.
A cookie is a small text file that can be sent via the server of a website to the browser. The browser saves this file to your computer. Your computer is tagged with a unique number, which enables our site to recognize that computer in the future.
We use cookies to improve the user experience on our Website. Moreover, cookies ensure that the Website works faster, that you can visit our Website safely and that we can track and solve errors on our Website.
You can always delete or disable cookies yourself via the browser settings. No more cookies will be stored when you visit our Website. However, please note that without cookies, our Website may not function as well as it should. For more information you can read our cookie statement: https://www.instantflows.com/legal/cookies.html.
We process your Personal Data only within the European Economic Area (EEA). We shall never transfer your Personal Data to other countries or to other parties than those mentioned above without your permission.
You have the following rights:
We may modify this Privacy Policy. If we substantially modify the Privacy Policy, we shall place a notification on our Website together with the new Privacy Policy. We shall notify registered users in case of a substantial modification. If you are not a registered user, we advise you to consult the Website and this Policy regularly.
In the event that you wish to exercise these rights, or in the event of other questions or remarks regarding our Privacy Policy, you can contact us via the following contact details:
InstantFlows B.V.
Willem Hioolenstraat 3
3065LE Rotterdam
96160861
+31623173317
business@instantflows.com